Feedback with Dr. Lisa Leggio

Feedback with Dr. Lisa Leggio

Participants

• Jameson Kenerly (MS4)
• Jessica Davis, DO
• Lisa Leggio, MD
• Zachary Hodges, MD

Peer review by Dr. Andy Albritton and the MCG Pediatric Podcast Committee

About our guest:

Dr. Lisa Leggio is a professor of pediatrics here at the Medical College of Georgia and a practicing general pediatrician at the Children’s Hospital of Georgia. She is the director of the pediatric clerkship which is commonly voted as a favorite rotation by our medical students. Individually, she is a very successful medical educator and has been recognized as the educator of the year multiple times here at our institution.

Learning Objectives:

After listening to this podcast, learners should be able to:

1. Recognize and overcome barriers to giving feedback
2. Recognize and overcome barriers to receiving feedback
3. Describe and use 4 techniques for giving feedback

FREE CME Credit (requires sign-in): https://mcg.cloud-cme.com/course/courseoverview?P=0&EID=8420

Thank you for listening to this episode from the Department of Pediatrics at the Medical College of Georgia. If you have any comments, suggestions, or feedback- you can email us at mcgpediatricpodcast@augusta.edu

Remember that all content during this episode is intended for informational and educational purposes only. It should not be used as medical advice to diagnose or treat any particular patient. Clinical vignette cases presented are based on hypothetical patient scenariosWe look forward to speaking to you on our next episode of the MCG Pediatric Podcast.  

References:

• Armson H, Lockyer JM, Zetkulic M, Könings KD, Sargeant J. Identifying coaching skills to improve feedback use in postgraduate medical education. Med Educ. 2019 May;53(5):477-493. doi: 10.1111/medu.13818. Epub 2019 Feb 18. PMID: 30779210.
• Baldie D et al. Exploring the impact and use of patients’ feedback about their care experiences in general practice settings – a realist synthesis.  Family Practice, 2018; 35(1):13-21.
• Boehler ML, Rogers DA, Schwind CJ, Mayforth R, Quin J, Williams RG, Dunnington G. An investigation of medical student reactions to feedback: a randomised controlled trial. Med Educ. 2006 Aug;40(8):746-9. doi: 10.1111/j.1365-2929.2006.02503.x. PMID: 16869919.
• Brown, B. (2018). Dare to lead: Brave work. Tough conversations. Whole hearts.New York: Random House.
• Dweck, C.S. (2008). Mindset: the New Psychology of Success.  New York:  Random House.
• Ende J. Feedback in clinical medical education. JAMA. 1983 Aug 12;250(6):777-81. PMID: 6876333.
• Fainstad T, Mcclintock A A, Van Der Ridder M J, et al. (December 11, 2018) Feedback Can Be Less Stressful: Medical Trainee Perceptions of Using the Prepare to ADAPT (Ask-Discuss-Ask-Plan Together) Framework . Cureus 10(12): e3718. doi:10.7759/cureus.3718
• Gigante, J., Dell, M., & Sharkey, A. (2011). Getting beyond "Good job": how to give effective feedback. Pediatrics, 127(2), 205–207. https://doi.org/10.1542/peds.2010-3351
• Sargeant J. Future Research in Feedback: How to Use Feedback and Coaching Conversations in a Way That Supports Development of the Individual as a Self-Directed Learner and Resilient Professional. Acad Med. 2019 Nov;94(11S Association of American Medical Colleges Learn Serve Lead: Proceedings of the 58th Annual Research in Medical Education Sessions):S9-S10. doi: 10.1097/ACM.0000000000002911. PMID: 31365395.
• Stone, D. and Heen, S. (2014). Thanks for the Feedback: the Science and Art of Receiving Feedback Well* even when it is off base, unfair, poorly delivered, and, frankly, you’re not in the mood. New York:  Penguin Books.